Reply 1 : Samsung pn50c7000 image retention
Make Sure Pixel Shift is set to mid range.
Reply 2 : Samsung pn50c7000 image retention
I'm not sure I know exactly what you mean by mid range, but I changed the x & y settings from 4 to 2 (it ranges from 0-4). So far it's not doing much but I will give it time to test it out. Thanks for your suggestion.
Reply 3 : Samsung pn50c7000 image retention
pat32382,
Pixel Shift should have been at an ON setting by default.
Are you able to see a difference?
If you're viewing your picture in the "Dynamic" setting, try using Standard or Movie to see if that helps.
--HDTech
Pixel Shift should have been at an ON setting by default.
Are you able to see a difference?
If you're viewing your picture in the "Dynamic" setting, try using Standard or Movie to see if that helps.
--HDTech
Reply 4 : Samsung pn50c7000 image retention
The pixel shift was on from the beginning but did not prevent horrible image retention.
Adjusting the pixel shift hasn't changed anything.
I have also lowered the brightness and contrast in every viewing mode because they ALL have bad image retention.
I haven't scheduled service yet because it's been a nightmare to get anything out of anyone and it's apparently my fault that my 6 week old tv is defective
Adjusting the pixel shift hasn't changed anything.
I have also lowered the brightness and contrast in every viewing mode because they ALL have bad image retention.
I haven't scheduled service yet because it's been a nightmare to get anything out of anyone and it's apparently my fault that my 6 week old tv is defective
Reply 5 : Samsung pn50c7000 image retention
pat32382,
I'm sorry to hear that you're still having a problem with image retention.
Why not have customer service troubleshoot or send a technician to inspect your television? I can't diagnose units sight unseen, but they can send somebody out to have a closer look if you're still in warranty.
--HDTech
I'm sorry to hear that you're still having a problem with image retention.
Why not have customer service troubleshoot or send a technician to inspect your television? I can't diagnose units sight unseen, but they can send somebody out to have a closer look if you're still in warranty.
--HDTech
Reply 6 : Samsung pn50c7000 image retention
Major issue with this TV. They replaced the board twice on my TV. It is still having image retention when image is paused for 60 seconds or when usings apps with boxes and frames. Eventually goes away but VERY anoying!
Reply 7 : Samsung pn50c7000 image retention
nothing wrong with your tv except the fact that your tv is brand new and the phosphorus is extremely potent wait for like 200 hours then it will take atleast 30 minutes for images to stick ,if you wait for a 1000 hours it wil take 1hr . please change channels atleast once in 30 minutes ,dont watch in 4:3 and 21:9 then you will be all right.
Reply 8 : Samsung pn50c7000 image retention
my TV is 9 months old and I am still having this issue... And is is well over 200 hours... Just saying.
Reply 9 : Samsung pn50c7000 image retention
I bought the PS50C7705 a few months back and I still get image retention. The thing is that I have become used to the retention images and I have also experienced that many people don't even notice the retention if I don't specifically point it out to them.
I have never had a plasma-TV before so I don't have anything to compare with but I am starting to think that image retention is a very normal thing with plasmas and that the "break-in" time may be alot longer than 200 hours even up to a 1000 hours maybe more. I know Samsung has stated that their new line of plasmas don't require a break in time, personally I think that is b.s.
I usually get image retention from playing console games that have stats or hud visible in the same position. When I first got the TV it took a really long time for the images to disappear even when using scrolling and watching fullscreen videos. Nowadays most of the image retention disappears after a few minutes of using the scrolling feature.
I don't recommend buying a plasma for watching sports or playing video games, but if you like to watch movies and 3D material plasma might be the way to go. My brother got the the LCD version of the same tv I have and he told me that the 3D looks better on mine especially in fast moving scenes.
When you buy a plasma always remember to:
1. Set the contrast and brightness levels way down.
2. Watch as many fullscreen movies a possible both Full-HD and SD videos. (avoid letterbox or non fullscreen videos).
3. Use the scrolling feature regulary for around 15 minutes per time.
4. Limit your gaming sessions to 1-2 hours (Beware of games that have alot of static images).
5. Try to not get too annoyed about the image retention, it will go away. See it more like a feature than a problem.
I am alot happier with my plasma now than when I bought it, that said I don't think my next TV is going to be a plasma since I do game pretty much and I hate image retention.
I have never had a plasma-TV before so I don't have anything to compare with but I am starting to think that image retention is a very normal thing with plasmas and that the "break-in" time may be alot longer than 200 hours even up to a 1000 hours maybe more. I know Samsung has stated that their new line of plasmas don't require a break in time, personally I think that is b.s.
I usually get image retention from playing console games that have stats or hud visible in the same position. When I first got the TV it took a really long time for the images to disappear even when using scrolling and watching fullscreen videos. Nowadays most of the image retention disappears after a few minutes of using the scrolling feature.
I don't recommend buying a plasma for watching sports or playing video games, but if you like to watch movies and 3D material plasma might be the way to go. My brother got the the LCD version of the same tv I have and he told me that the 3D looks better on mine especially in fast moving scenes.
When you buy a plasma always remember to:
1. Set the contrast and brightness levels way down.
2. Watch as many fullscreen movies a possible both Full-HD and SD videos. (avoid letterbox or non fullscreen videos).
3. Use the scrolling feature regulary for around 15 minutes per time.
4. Limit your gaming sessions to 1-2 hours (Beware of games that have alot of static images).
5. Try to not get too annoyed about the image retention, it will go away. See it more like a feature than a problem.
I am alot happier with my plasma now than when I bought it, that said I don't think my next TV is going to be a plasma since I do game pretty much and I hate image retention.
Reply 10 : Samsung pn50c7000 image retention
It doesn't have to be that way. IR is inherent to Plasma technology but not all TV sets are made equal contrary to what manufacturers will say. I have 2 plasma TVs at home: A Samsung and a Panasonic. The Samsung will show visible IR in seconds while it will take several minutes (up to hours) to see IR on my Panasonic set (after more than 200h, with low contrast and all the screen protection on). Also the IR is always much less visible on my Panasonic set than on the Samsung. It may not be true for all Samsung vs Panasonic sets but it is at least certain that plasma technology can manage to have very managable (almost non-existant) IR in some cases. Unfortunately on my pn50c8000 image retention is so bad that I can't even pause a movie! So is it because of a technical decision from Samsung (run hotter cells for 3D and marketing numbers) or do I have simply a defective tv?
I'll probably never know. I've tryed asking a Samsung technician to check my TV but tough luck. For any kind of IR issue, well at least in Canada, you can forget about it... Expect no service unless you go to court with them.
I'll probably never know. I've tryed asking a Samsung technician to check my TV but tough luck. For any kind of IR issue, well at least in Canada, you can forget about it... Expect no service unless you go to court with them.
Reply 11 : Samsung pn50c7000 image retention
Thank you AnsBjork
Nice to know that your Panasonic doesn't suffer from the same IR as the Samsung. Yes it's very hard to know if the Samsung TV is defective in some way and causes the retention. I have read about the IR issue in a few forums and reviews of 7 and 8 series Samsung Plasmas and it seems to be quite common.
In the very first page of the user manual it clearly states tha IR is not covered by the warranty. Especially one statment in the manual gets me worried.
" Screen image retention
Do not display a still image (such as on a video game) on the plasma display panel for more than several minutes as it can cause screen image retention".
I think that Samsung needs to look at their own statements and always issue a clear warning to their customers that plasmas are not meat for video gaming. They should also be responsible about informing their retailers about this problem so they can inform their customers about both the benefits and the problems with their plasma panels, any responsible company would do so but Samsung seems to have neglected this.
Think I will contact Samsung here in Finland and have a chat with them.
Nice to know that your Panasonic doesn't suffer from the same IR as the Samsung. Yes it's very hard to know if the Samsung TV is defective in some way and causes the retention. I have read about the IR issue in a few forums and reviews of 7 and 8 series Samsung Plasmas and it seems to be quite common.
In the very first page of the user manual it clearly states tha IR is not covered by the warranty. Especially one statment in the manual gets me worried.
" Screen image retention
Do not display a still image (such as on a video game) on the plasma display panel for more than several minutes as it can cause screen image retention".
I think that Samsung needs to look at their own statements and always issue a clear warning to their customers that plasmas are not meat for video gaming. They should also be responsible about informing their retailers about this problem so they can inform their customers about both the benefits and the problems with their plasma panels, any responsible company would do so but Samsung seems to have neglected this.
Think I will contact Samsung here in Finland and have a chat with them.
Reply 12 : Samsung pn50c7000 image retention
Just to be fair I wanted to add that the Samsung pn50c8000 is an excellent tv set in all regards excepted for IR. In my case it is a major annoyance, but for all of you who keep your tv turned off at all time and use it as a 2000$ wall decoration then it will do just fine. :P
Seriously, when you experience IR when changing channels (the IR of the channel grid stays for a few minutes) or when going through the menus of DVDs/BlueRays, or when pausing a movie, or when gaming, or when watching weather/sport/news channels or when watching non 16:9 signal or when using the tv menu or when using internet (this is a Wifi compatible tv after all), you can expect to have this problem most of the time. This is especially frustrating since any issue (hover big it may be) related to IR is not covered by the warranty.
It's like having a supercar that you can only drive on perfect roads while it's not raining. It may be fine for well heeled hard core drivers but not fun for the average Joe picking up his grocery.
This is the kind of important information that I would like to have seen in the review by Cnet but the only mention of it is in the 2 pages review is ''If you're worried about burn-in (we aren't)''. Not much of a warning...
Seriously, when you experience IR when changing channels (the IR of the channel grid stays for a few minutes) or when going through the menus of DVDs/BlueRays, or when pausing a movie, or when gaming, or when watching weather/sport/news channels or when watching non 16:9 signal or when using the tv menu or when using internet (this is a Wifi compatible tv after all), you can expect to have this problem most of the time. This is especially frustrating since any issue (hover big it may be) related to IR is not covered by the warranty.
It's like having a supercar that you can only drive on perfect roads while it's not raining. It may be fine for well heeled hard core drivers but not fun for the average Joe picking up his grocery.
This is the kind of important information that I would like to have seen in the review by Cnet but the only mention of it is in the 2 pages review is ''If you're worried about burn-in (we aren't)''. Not much of a warning...
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